What happens when you pay for petrol at the pump?

With our new payment system, the pump sends a funds-check, or approval request, to your bank before you begin filling your tank, which could be up to £100 (although some petrol retailers may request a lower amount). This is to check that you have sufficient funds in your account to cover the cost of your fuel.

What happens to my account when I fill up at the fuel pump?

As soon as you’ve finished filling up, the fuel pump will immediately notify your bank of the actual value of the petrol you’ve purchased. That means your bank is able to update your balance, giving you greater control of your budget. What happens if I don’t have £100 in my account?

Why do I have to pay at self service pumps?

The way you pay for fuel at self-service pumps is changing, making it easier to keep an eye on your finances. Working with retailers and our payments partners, we are improving the experience at petrol forecourts across the UK.

How does the fuel pump work in a car?

The fuel pump is a device that moves fuel from your tank to the engine, supplying the fuel at a constant pressure to ensure that your engine runs smoothly.

With our new payment system, the pump sends a funds-check, or approval request, to your bank before you begin filling your tank, which could be up to £100 (although some petrol retailers may request a lower amount). This is to check that you have sufficient funds in your account to cover the cost of your fuel.

As soon as you’ve finished filling up, the fuel pump will immediately notify your bank of the actual value of the petrol you’ve purchased. That means your bank is able to update your balance, giving you greater control of your budget. What happens if I don’t have £100 in my account?

The way you pay for fuel at self-service pumps is changing, making it easier to keep an eye on your finances. Working with retailers and our payments partners, we are improving the experience at petrol forecourts across the UK.

What should I do when I pay at the pump?

Our solution makes it easier for you to keep control of your finances when you pay for your petrol at the pump, however if an issue does arise, you should contact the bank that issued your card, where they should be able to assist. Help! My mobile or online statement is showing two transactions!